HSBC Lincoln bank will soon close for three months to allow for a major refurbishment to take place. As part of the company’s investment into its branches, the HSBC in Lincoln’s Stonebow will be closed from Thursday, November 16, 2023 with the reopening planned for Tuesday, February 13 for the improvements.
Refurbishment work will include a new banking hall layout, better facilities for disabled customers and full decoration and flooring. During the closure, there will be a pop-up venue to support customers in the Lincoln Central Library from 9.30am Mondays to Fridays.
Fran Kew, HSBC UK’s local director, said: “This is a significant investment of hundreds of thousands of pounds in our Lincoln branch and the local community, and it will create a greatly improved and enhanced experience for our customers. The changes we will be making to our Lincoln branch will mean customers have a much more modern and better designed branch, providing improved accessibility for customers in addition to space for customer events like seminars to help protect against fraud and scams.
“We have been talking to customers about the temporary closure for the last month, and while we are having the work done people can continue to use their nearest Post Office for day to day transactions, plus mobile and online banking is available 24/7 in addition to being able to call our contact centre. Customers can find the best number on the back of their debit or credit card.”
Refurbishment work also includes better-designed areas for customer service, height-adjustable tables, an areas that can be used for customer seminars and the latest modern furniture and signage. The pop-up branch in Lincoln Central Library will offer limited services, including online and mobile banking registrations and resets, and education on digital banking.